Customer Care - linknowmembers – LinkNowMember Account Management Portal

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Name

First Last

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Email*

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Website*

Who do you want to contact?*

Onboarding Department
Website Coordinator Appointment
Marketing Department Appointment
Billing Department
Technical Support
General Question

Onboarding Department Appt. Information

How can our Onboarding Department help?*

I want to complete my Onboarding.
I want to know what’s included in my packages.
I would like to submit the first round of changes for my website and I don’t know how to do that.
I want to update my marketing information.
I want to go over my terms and conditions.

Below You can submit a question or Click here to book an Appointment:

Please specify what you would like to discuss

To be best prepared for our call, please provide us with a list of questions, relevant documents, and notes and are in front of a computer at the time of our appointment. We look forward to speaking with you soon!

Choose what services you would like to discuss*

Marketing Package
Website Package

Choose what marketing information you would like to update.*

Update Marketing Cities and Specialties
Update my business name, address or phone number.

Please confirm the three marketing specialties.

After you update these specialties, our SEO team will do research for the best and most searched terms in your area to generate most traffic. It is possible that you wont see us market you for that term specifically, but one very similar.

Marketing specialty #1*

Marketing specialty #2

Marketing specialty #3

Please confirm the three marketing cities.

Marketing City #1

Marketing City #2

Marketing City #3

Update Address

I want to send in photos
I want to make changes to content
I want to remove or add additional services

Website Coordinator Appt. Information

Please select which aspects of the website*

Below You can submit a question or Click here to book an Appointment:

Please specify what you would like to discuss*

To be best prepared for our call, please provide us with a list of questions, relevant documents, and notes and are in front of a computer at the time of our appointment. We look forward to speaking with you soon!

*We will be sending you a form to fill out, once completed, then your site will be placed in Maintenance mode (you must finish this appointment request).

We need a little more info before we can push your site live.*

Please note: If we are putting your website live on an existing domain with emails tied to it, we require to perform a backup of said emails prior to doing so.

Do you want us to backup your emails?
Go live without the backup
I want to speak to somebody about this

Please elaborate what you would like to discuss and include you’re your available times for a call*

New font selection

STEP 1 - CLICK HERE
STEP 2 - Pick your font.
STEP 3 - Add your font name to the space below.

How can we help with your logo?*

How to send the logo?
I want to discuss how it looks on the site currently

Follow the link below to add pages, change text, and send your logo or images to your designer. Click Here To Submit Site Changes

Color Selection Options*

Pick New Colors
Match My logo
Default Colors
I’m leaving to the pros’, make it look great
I do not want to select my own palettes, please have designer contact me

Submit your new, color palette selection*

STEP 1 - CLICK HERE
STEP 2 - Pick your color palette.
STEP 3 - Add your color palette name to the space below.

Marketing Department Appt. Information

LOCAL

Is my local page live?
How is my Google Listing ranking?
View my latest Ranking Report
Request a new Ranking Report
Request a phone call from a local SEO expert

Below You can submit your topic or Click here to book an Appointment:

Please specify what you would like to discuss (LOCAL)*

To be best prepared for our call, please provide us with a list of questions, relevant documents, and notes and are in front of a computer at the time of our appointment. We look forward to speaking with you soon!

ORGANIC*

How is my website ranking?
View my latest Ranking Report
Request a new Ranking Report
Request a phone call from an Organic SEO expert.
I want to discuss making the most of my marketing budget.

*We will have your Account Executive contact you shortly (after your appointment request).

Below You can submit your topic or Click here to book an Appointment:

Please specify what you would like to discuss (ORGANIC)*

To be best prepared for our call, please provide us with a list of questions, relevant documents, and notes and are in front of a computer at the time of our appointment. We look forward to speaking with you soon!

Billing Appt. Information

What aspects of billing will you like to discuss?*

Account Receivable will contact you, please provide us with 3 times to ensure we contact you at a good time.

In order to modify your services you will need to contact our Client Advocate Department by calling 1-888-667-7186 ext. 600. Requests of this nature require validation of your identity before modifying any of our services. Such Request will not be accepted in this manner.

What about your billing would you like to discuss?*

Contact Our 5 Star Customer Care Team!

Onboarding Department Appt. Information

Please confirm the three marketing specialties.

Please confirm the three marketing cities.

Website Coordinator Appt. Information

Marketing Department Appt. Information

Billing Appt. Information